Help Shield | 24/7 Virtual Travel Assistant
Your 24x7 smart companion for global safety
Help@Shield – Your 24X7 Virtual Travel Assistant
Help@Shield is a web-based chatbot designed to engage users in natural, human-like conversations, providing seamless assistance for all travel-related queries connected to our specialized assistance services. Fully integrated into our customer support system, Help@Shield is available around the clock to:
Answer questions about our assistance services
Assist with real-time flight tracking
Provide detailed information about overseas cities based on customer needs
Offer insights into travel insurance products
Help resolve common travel-related concerns
By simulating real-time human interaction, Help@Shield enhances the customer experience, reduces wait times, and ensures travellers receive the support they need—anytime, anywhere.
Frequently Asked Questions
Got questions? We have expert answers to help you travel safely.
- Is Help@Shield a human or a chatbot?
- Help@Shield is a highly advanced AI-driven chatbot designed to simulate human-like conversations and provide expert travel assistance 24/7 without wait times.
- Can Help@Shield help me with visa requirements?
- Yes, Help@Shield can provide general information on visa requirements and mandatory travel insurance for countries like the Schengen area.