Global Medical Assistance | Emergency Support
World-class medical support available anytime, anywhere
24×7 WorldWide Medical Assistance
Health concerns can arise unexpectedly—especially when you’re far from home. With 24×7 Worldwide
Medical Assistance, our network of trusted service providers offers a comprehensive global
support system to ensure you receive immediate, expert help in any medical situation, wherever
you are. Whether you face a medical emergency, need hospital referrals, require prescription
assistance, or need help coordinating with local healthcare professionals, our team is just a
call—or a chat—away.
With 24×7 Worldwide Medical Assistance, you can travel with confidence, knowing that expert
medical help is always available at your fingertips—anytime, anywhere.
For any queries or claims related to your travel insurance services as a part of assistance
services offered, customers are advised to contact their travel insurance service provider
directly, using the contact details provided on their insurance certificate.
While Help@Shield can provide general information about our travel insurance products. For
specific policy questions, claims processing, or emergencies covered under your plan, please
reach out to your insurance company as indicated on your certificate.
If you need help understanding where to find this information or how to contact your provider,
Help@Shield is here to assist!
