1. Cancellation by User
Users may cancel their policies within the "free look" period specified in their policy documents for a full refund, provided no claims have been made.
2. Refund Process
Refunds will be processed back to the original payment method within the timeframe specified in your policy terms.
3. Exceptions
Certain administrative fees may be non-refundable depending on the specific product and timing of the cancellation.
(Note: Complete legal text should be provided by the legal team.)