Overseas FAQs

1. What is overseas travel insurance?

Overseas travel insurance is a policy that protects travelers from unexpected financial losses and emergencies while traveling outside their home country. It typically covers medical expenses, trip cancellations, lost baggage, and more.

2. Why do I need travel insurance for international trips?

Most domestic health and travel protections don’t apply abroad. Travel insurance helps cover medical emergencies, cancellations, and travel-related disruptions that could cost thousands.

3. Is travel insurance mandatory for all international travel?

Not always, but some countries (e.g., Schengen Zone, Cuba, Russia) require proof of valid insurance with medical coverage for visa or entry.

4. What does overseas travel insurance typically cover?

Coverage usually includes:

  • Emergency medical expenses
  • Trip cancellation/interruption
  • Medical evacuation and repatriation
  • Lost or delayed baggage
  • Flight delays
  • Accidental death or injury
5. Does travel insurance cover COVID-19?

Many modern policies include COVID-19 coverage for treatment, trip cancellation due to illness, and quarantine costs—but always check your provider’s terms.

6. Are pre-existing medical conditions covered?
  • Standard policies usually exclude pre-existing conditions. However, there are some specific plans to cover medical claims arising due to pre-existing medical conditions. The coverage under these plans is limited to the Sum Insured mentioned on the travel insurance certificates.
7. Who can purchase Overseas Travel Insurance?
  • Any Indian citizen with a valid Indian passport can purchase overseas Travel Assistance & Insurance. Foreign passport holders can also avail of the service, provided they present a residential permit, OCI, PIO or Indian income proof.
8. When should I purchase travel insurance?
  • You should buy it as soon as you book your trip. Early purchase maximizes your eligibility for benefits like trip cancellation coverage.
9. Can I buy travel insurance after starting my trip?
  • No, insurers require you to purchase before departure.
10. Can I extend my travel insurance while abroad?
  • Yes, some insurers allow you to extend your policy before it expires. Approval depends on the insurer and your health status.
11. Does travel insurance cover adventure or extreme sports?

Many standard policies exclude risky activities like scuba diving, skydiving, or skiing. You may need to purchase an adventure sports rider for coverage.

12. Is my travel insurance valid in all countries?
  • Not necessarily. Insurers do have a list of exclude countries, which gets updated on regular basis. Always check the list of covered destinations from the service providers.
13. What documents do I need to make a claim?
  • Typical documents include: Policy number, Receipts or proof of expenses incurred, medical reports (for health claims), Police reports (for theft or loss), Proof of trip disruption or delay and other documents as required by insurer.
14. Does travel insurance cover lost passports?
  • Yes, most policies reimburse costs for replacing a lost or stolen passport.
15. What is medical evacuation and repatriation coverage?

This covers transport to the nearest hospital or back home if local care isn’t adequate. Repatriation may also cover return of remains in case of death.

16. What’s the difference between single-trip and multi-trip travel insurance?
  • Single-trip: Covers one journey from start to finish.
  • Multi-trip (annual): Covers unlimited trips within a 12-month period, with a cap on trip duration (e.g., 30–90 days per trip).
17. Are vaccinations or routine check-ups covered?
  • No. Travel insurance only covers unexpected or emergency medical care, not preventive treatments or elective procedures.
18. Is there an age limit to be covered under Overseas Travel Insurance?
  • Yes, the traveller need to check the insurer terms and conditions regarding the age limits.
19. How do I choose the right overseas travel insurance policy?
  • Consider:

    Your destination(s) and duration

    Medical coverage limits

    Whether you need coverage for pre-existing conditions or activities

    24/7 global assistance availability

    Customer reviews and claim reputation of the insurer