Help@Shield
Help@Shield – Your 24X7 Virtual Travel Assistant
Help@Shield is a web-based chatbot designed to engage users in natural, human-like conversations, providing seamless assistance for all travel-related queries connected to our specialized assistance services. Fully integrated into our customer support system, Help@Shield is available around the clock to:
Answer questions about ourassistance services
Assist withreal-time flight tracking
Providedetailed information about overseas cities based on customer needs
Offer insights intotravel insurance products
Help resolvecommon travel-related concerns
By simulating real-time human interaction, Help@Shield enhances the customer experience, reduces wait times, and ensures travellers receive the support they need—anytime, anywhere.