With 24×7 Worldwide Medical Assistance, you can travel with confidence, knowing that expert medical help is always available at your fingertips—anytime, anywhere. 

For any queries or claims related to your travel insurance services as a part of assistance services offered, customers are advised to contact their travel insurance service provider directly, using the contact details provided on their insurance certificate.

While Help@Shield can provide general information about our travel insurance products. For specific policy questions, claims processing, or emergencies covered under your plan, please reach out to your insurance company as indicated on your certificate.

If you need help understanding where to find this information or how to contact your provider, Help@Shield is here to assist!